- Can I Change My Account Email Address? Update the email address linked to your BidX account for login and notifications—here's how to change it, what to keep in mind, and your available options.
- Can I Trigger the Data Pull Manually? Sometimes you want to make sure the latest Amazon advertising data is available in BidX. Manual refresh makes this easy.
- Does BidX Have an Affiliate Program? Yes, with the BidX Affiliate Program, you can easily refer friends and earn rewards for yourself.
- How Can I Change the Shown Currency? Choose your preferred currency so that all amounts in dashboards, analytics, and reports are displayed the way you want.
- How Can I Exclude Periods for Bid Adjustments? With the period exclusion feature, you can define special dates like Black Friday or holidays. Performance data from these phases will be ignored in future bid and structure adjustments to prevent skewed results.
- How Can I Invite BidX as User in the Advertising Console? If BidX needs access to your Amazon Advertising Console for your managed service subscription, this guide shows you how to grant us the necessary permissions.
- How Can I Link Ventory One With BidX? By connecting Ventory One to BidX, your inventory levels and forecasts are automatically synchronized.
- How Do I Assign and Manage Tags? With tags, you can easily group, filter, and manage your products for better organization and efficient workflows.
- How Do I Connect an Amazon Account With BidX? With the 'Amazon Connection' feature, you can quickly and securely link your Amazon account to BidX and access all relevant advertising and organic data.
- How Do I Connect the Sellerboard API? With the Sellerboard integration, you can automatically import your FBA profits and key profit metrics into your BidX account.
- How Do I Connect the Selling Partner API? With the Selling Partner API, you get access to organic data from your Amazon seller or vendor account, unlocking advanced insights and analytics.
- How Do I Delete My BidX Account? You can delete your BidX account by yourself. All your Amazon connections will be removed during this process.
- How Do I Edit Marketplaces in BidX? Marketplace editing lets you control which Amazon marketplaces (profiles) are active in your BidX account.
- How Do I Reset or Change My Password? Forgot your password or want to update it? Learn how to reset or change your password so you can quickly regain access to your account and keep your login details secure.
- How Do I Set Up Two-Factor Authentication? Two-factor authentication (2FA) adds an extra layer of security to your account. Besides your password, you’ll enter a 6-digit code from an app or your email. Here’s how to set up 2FA quickly and easily.
- Is It Possible to Change the Date Format? Want to adjust the date format in your BidX account? You can easily choose between the European (DD.MM.YYYY) and US (MM/DD/YYYY) standards to stay clear and avoid confusion.
- Is It Possible to Remove Active Products or Campaigns From the Tool? Choose which products BidX manages in Account Settings under Product Picker, and set a campaign to Paused or Archived in Discover. Nothing is deleted from Amazon by removing it here.
- What Is the Attribution Window and Where Can I Change It? The attribution window determines how advertising success is shown in your dashboard. It sets how long a conversion after an ad click is attributed to your campaign, so you get more accurate KPIs and insights into your ad performance.
- What Types of Alerts and Messages Does the Notification Bell Show? The notification bell keeps you up to date on important alerts, status messages, and tasks at all times.
- Where Can I Change the Displayed Account Name? Change the account name shown next to your avatar and throughout the platform in just a few steps.
- Where Can I Change the Language? In the regional settings in BidX, you can set the interface language, currency, and date format. This ensures all key information and features are shown in your preferred language and format, with a step-by-step guide to help you.
- Where to Enable or Disable Our Email Newsletter? With the newsletter option, you decide whether you want to receive news and product updates from us by email.