- Can I Change My Billing Address and Email? With this feature, you can quickly update your billing address and the billing email address yourself.
- Do You Offer Deals With a Monthly Commitment? Find out how you can use subscriptions with a monthly term at BidX, the differences between monthly and yearly plans, and what to consider when choosing the right option.
- How Can I Cancel My Subscription? Cancel from the Subscription section of your subscription settings: check your minimum contract period and notice period, enter an end date, add a reason, and confirm with End Subscription.
- How Can I Change My Billing Details? You can easily update your payment method and billing address directly in your subscription settings.
- How Can I Redeem a Voucher? If you have a voucher code, you can use it to reduce your subscription costs right away. There are two ways to redeem your code.
- How Much Does BidX Cost? With BidX, you can choose the subscription that best fits your needs. Select your plan and billing period directly in the platform—choose between monthly or annual payment. All prices are shown before tax.
- What Does Account Status Mean? The account status gives you a quick overview of your subscription, letting you know whether everything is running smoothly or if your access is restricted.
- What Payment Methods Do You Offer? Can I Pay by Invoice? With BidX, you can easily pay for your subscriptions and centrally manage your invoices. Simply choose your preferred payment method for each purchase. All payment records are available at any time in your "Billing" overview.
- When Will I Be Charged and When Do I Receive the Invoice? You can always keep track of your payment dates and invoices in the 'Billing History' section.
- Where Can I Order More Sov Credits? With Share of Voice Credits, you can easily expand your keyword quota to monitor more "Share of Voice" keywords and track your market share. Buying more credits is straightforward directly on the platform.
- Where Do I Find My Invoices? The Billing History feature lets you easily track all your payments and download your invoices as PDFs.
- Will I Receive an Invoice and Is VAT Shown on It? Find out how invoices are issued and when VAT is displayed on your invoice for accounting purposes.