---
id: en/billing-subscription/can-i-change-my-billing-address-and-email
title: "Can I Change My Billing Address and Email?"
category: billing-subscription
language: en
updated_at: 2025-11-26
url: https://help.bidx.io/en/billing-subscription/can-i-change-my-billing-address-and-email/
---
# Can I Change My Billing Address and Email?

## Overview

You can update your saved billing details at any time. This includes your company name, address, VAT ID (if required), and the email address for invoices. All changes apply to future invoices and are immediately visible in the billing address section.

## Accessing the Function

You can find the billing information settings in the **Main Menu** under **Subscription Settings** in the **Billing Address** section.

If you already have an address saved, you'll see the link **Edit** next to it.  
If you haven't saved an address yet, you'll see the message "No billing address has been provided yet" as well as the **Add**/**Edit** link.

## Step-by-Step Guide

### Step 1: Open the Billing Data Dialog

Go to **Subscription Settings** and click **Edit** next to **Billing Address**. This will open the **Edit Your Billing Details** window. Here you can enter or update your billing address and the email address for invoices.  
If there is no address saved yet, use the **Edit** or **Add** link to enter the first address.

### Step 2: Enter Your Details

In the **Edit Your Billing Details** dialog, fill out the required fields:

- **Company Name** (required)
- **VAT ID** (required in EU countries, observe the correct local format)
- **Country**
- **City**
- **Postal Code**
- **State/Region** (optional, if relevant)
- **Address** (street and house number)
- **Address Line 2** (optional, e.g., floor, c/o)
- **Phone Number** (optional, for queries)
- **Email Address for Invoices** (all invoices will be sent here)

Make sure to fill in all required fields correctly and completely. If any details are missing or the format is incorrect, the **Update** button will stay disabled and you'll see a message, such as "Company name is a required field" or "A valid email address must be provided." Ensure that the VAT ID matches the selected country.

### Step 3: Save Changes

Once you have filled out all fields correctly, click **Update** to save the information. The changes will be applied and immediately shown in the billing address section.  
If you click **Cancel**, the process will stop and no changes will be saved.  
If any fields still contain errors, **Update** will remain disabled or you will see an error message.

## Settings & Options

If you also want to change your payment method, you can find an **Edit** or **Add** link in the **Payment Method** section. Changing your billing address does not affect your selected payment method or your subscription period – these settings are separate from each other.

## Limitations & Special Notes

- The **email address for invoices** must be valid.
- For EU countries, make sure the VAT ID matches the selected country.
- Changes to billing details only apply to future invoices. Previously issued invoices remain unchanged.
- If no address has been entered yet, you'll see the message “No billing address has been provided yet.” Please enter your details to enable invoicing.

## Tips & Best Practices

- Keep your **email address for invoices** up to date so you don't miss any invoices.
- Enter your **VAT ID** accurately and include the country prefix where required.
- Use the **Address Line 2** field for additional information such as department or c/o to avoid delivery issues.
- After clicking **Update**, double-check the displayed billing details to spot and correct any typos right away.